http://tinyurl.com/m53qpzj
or
http://members.olx.ph/index.php/view+feedbacks/id/1113004/tagaNerdHerd
Why can I no longer see the feedback score in olx.ph?
Below is their answer which I think does not take into consideration those who are Trustworthy sellers who already made a name in Sulit/ Olx.ph by way of gaining POSITIVE feedbacks from their clients.
Their answer: https://olxph.zendesk.com/hc/en-us/articles/204178194-Why-can-I-no-longer-see-the-feedback-score-
QOUTE:
"This is because we've removed our feedback feature. We have noticed that
some sellers abuse this feature to mislead serious buyers. We want to
protect these buyers so we’re putting the focus on the seller's ad
photos and description instead.
We have a lot of great items out there on OLX. Instead of relying on the feedback feature to determine whether buyers should buy an item or not, we encourage them to contact the seller personally to better get a feel of the seller’s profile."
END OF QOUTE
==================
My Answer:
Yes definitely it can be use to mislead serious buyers BUT it is ALSO a very good safeguard to serious buyers if only they know how to spot an authentic feedback. It is very simple. Just take a look at the accounts of the feedback posters- check their registration dates- if almost all of the feedback poster's accounts are new then most probably it is not legitimate. Call their numbers to verify. Check for other feedbacks with accounts who registered for a year or two..most probably it is a legitimate buyer who posted a positive feedback.
I use the word "most probably" because this is an online transaction and because of it's nature we cannot guarantee a 100 percent safety for buyers. There will ALWAYS be a risk factor. What we are aiming is to lessen the risk of being scammed by bogus sellers.
It is better to have a safeguard like the feedbacks than to take out this kind of feature altogether. How will buyer's check the authenticity of the seller? by the ad's photos and description? Well with due respect, that is very lame since anyone can take a good photo and create a good description.
Look at those gigantic advertising sites all over the world...they as well had the feedback feature as AN ADDED SECURITY FEATURE.
What OLX should do is to put up GUIDELINES for buyers on how to spot a FEEDBACK that is not legitimate. Give ALL the necessary Guidelines. Then leave it to the people if they follow the guidelines or not - it is the people's responsibility and accountability. By doing this OLX.ph is treating the people with respect by letting them THINK and DECIDE on their own.
For the future of OLX.PH
Taganerdherd
30 comments:
I worked hard to gain respect and trust then.. wtf....OLX by sulit is going down because of new management.....too many regulation... to follow then remove feedback..stupid move
Sa management ng OLX:
Paano malalaman ng mga fellow Buyers na palpak ang transaction ng isang Seller kung tinanggal nyo na ang Feedback. Mga BOBO kayo! Tulad ngayon mali ang nadeliver na item sa akin at hindi pa napapalitan ng Seller.
MyBenta received a two-part email on May 8, 2015 from OLX Philippines’ RJ David, accusing us of misrepresenting OLX on our website and in our SMS invites. Mr. David also threatened a possible legal action if we won’t stop our campaign. Below is his email and our open response. https://mybenta.com/openreply.php
STUPID OLX, THEY REMOVED THE FEEDBACK SYSTEM! I DON’T WANT TO DEAL ANY MORE HERE IT’S READING THE FEEDBACK THAT MAKES ME FEEL THAT THE SELLER IS TRUSTED AND LEGITIMATE. OLX IS GOING DOWN, STUPID NEW MANAGEMENT!!!
bkit nyo tinangal yung feed back! sana amn ibalik nyo paano namin malalaman kung ok yung SELLER kung tinangal nyo amn..hayyyyy plss ibalik nyo.. sa mga tao aman na walang ginawa kundi gumawa ng kalokohan sana amn MGTRABAHO kyo ng maayos hnd yung ng loloko pa kyo ng tao pra my pangkain kyo ano kyo INUTIL shit mgtrabaho kyo ng maayos hnd yung mkapangloko lang kyo ng tao para my pangkain kyo shit mga INUTIL. KYA SA MANAGEMENT IBALIK NYO FEEDBACK PARA ALAM NAMING MGA BUYER KUNG SINO YUNG INUTIL NA KYANG MANGLOKO NG TAO DAHIL WALANG PANGKAIN.KYA plss ibalik nyo!!
walang isip
malaking katangahan! Ang dami tuloy scammer na naglipana sa OLX ngayon.
wrong move
Thanks taganerdherd sa post mo na ito! Maasahan ka talaga! Sir ako yung client mo for so many years si Ted dito sa Cavite...4years ago bumili kami ng pinsan ko ng unlimited internet na wimax and recently mga 8months na bumili kami sayo ng halimaw na wifi router b593 hybrid! diko nabalita sayo sir 20mbps ang nakuha ko stable sya sa 18 t0 21mbps at ang upload ay 8 to 11mbps. smart sim ginamit ko tulad ng payo mo. Salamat ng marami sir!
I was scammed at OLX last May because there was no feedback on the seller which could have helped A LOT to get a "feel" if I was dealing with a scammer or not. Before I only purchased from OLX sellers with at least 2 feedbacks. Now you can't tell the veteran members from newly opened accounts. I did what OLX said- to contact the seller through phone and she "sounded trustworthy". Impossible to meet because of distance. Super convincing photos- I can tell 99% of the time if photos used were stolen/fake. Very Big mistake. Scammers are experts in faking honesty an integrity, they are liars that's why they scam. Although I was a sulit member since 2009, it was my FIRST TIME IN MY 10 YEARS OF BUYING ONLINE TO GET SCAMMED, and it happened only when they removed the feedback system. No, I'm not sorry that I will never shop at OLX ever again. Buti sana kung may refund ang OLX in the event a customer gets scammed- in my case wala. They must shoulder some responsibility since people pay to post ads. They should protect buyers as well. The whole point of online shopping is for being able to buy things without going out of the house. If all you do is to transact with a seller through meet-ups afterwards because of their ads online in order to have a safe transaction then I would have just bought things in safer online shops that do shipping. OLX has become redundant.
I also have an account with olx and you're right sir taganerdherd. This move of olx is such a bad move by taking out the feedback feature. Lalo na yung mga katulad mo sir na nasa 500plus na ang positive feedback. Sayang yung mga ganyan. Anyway we're thankful for you sir, we now have an 18 to 23mbps internet connection. We bought a hybrid modem from you with an outdoor antenna. We sent the payment via BDO smartmoney and we received the package the next day. Thanks for always answering our questions. Thumbs up sir taganerdherd. Please add us on your facebook group. Thanks again.
Sir Mike taganerdherd We just want to thank you for your prompt replies to all our text messages. We now have 10 MBps here in Cavite and the other one in Taguig has 16 to 20 MBps. We are very satisfied with this and with your aftersales support!
To all who wanted to buy the LTE router don't hesitate to deal with sir Mike even if the mode is thru shipping . He's the real deal. I had been a customer since 2011. All thru shipping.
Thumbs up!
PS. as usual sir Mike we (my cousins and i) wanted to meet you. We've been your clients since 2011 and we haven't seen you....hahaha...anyway we understand...
Thanks again,
Debby
Oo nga boss sayang talaga...buti na lang madami nako regular clients kaya lang sayang talaga konti na lang pumapasok na new clients ngayon from olx.
To all...same pa din po yung number natin sa olx. Hindi po tayo nagpapalit ng number since 2011.
Salamat po sa patuloy na pagtangkilik
pasensya na po ngayon lang naka reply. Na-add ko na po kayo sa fb group. thanks.
I went back to Sulit/OLX after a year of my last transaction and then this crap greeted me! Where the hell is the feedback or review features?! I already garnered some positive seller reviews from the past! How am I suppose to know if a seller is credible from his/her past transactions?
I recently had a transaction that got awry because this seller backed out the last second, texting me he already sold the unit to someone else. WTF??? We had a deal and he just bolted out without informing me. I adjusted my work schedule and this is what I get. Now I cannot even leave a warning for other buyers to this seller’s bad treatment to a customer.
If this is OLX way of “innovation” then I’m out. They’re practically shooting their own foot to cure an itch.
Yup that's a very wrong move of sulit/olx. I'm sorry to hear that you had a bad experienced in olx. That was because there were no feedbacks. Many of my friends who are long time sellers with hundreds of positive feedbacks were so devastated by that move. They lost the steady stream of customers. Now they transferred to other advertising sites.
regards,
Mike Taganerdherd
Hi sir Mike! Thanks sa prepaid without capping. Kahit na 1,500 nagagastos ko monthly sa registration sa simcard mo ok lang basta walang 800 MB limit per day. GAnun din naman kase ang nanyayare umaabot pa nga kami sa 1,700 minsan kakapalit ng simcard dahil naba-blocked...hay naku mga telcos na yan.
Any way thank you sir wala kami naging problema sa simcard na pinadala mo. Ok na ok sa internet cafe namin. thumbs up talaga! Walang kupas!
hanap ako ng hanap sa feedback ng seller dahil akala ko may problema lang sa display ko, yun pala, wala pala talaga. syempre as a buyer from mindanao pa tapos ang seller ay luzon, kailangan ko talaga ng feedback. mahirap na maloko. hindi ko gusto yung style ng olx ngaun. ganun naman talaga ang pagbebenta, kailangan mo muna paghirapan na paramihin ang suki mo. siguro okay lang ang olx kung meetups ang transaction niyo, pero kung malayo kayo sa isat isa, hindi pwede kailangan talaga ng feedbacks.
Might want to try ayos.ph. :) bago yan. Gawa namin. :)
Might want to try ayos.ph. :) bago yan. Gawa namin. :)
I agree sana may feedback kawawa naman ang buyers na malayo. Katulad ko ang mahal pa naman binili ko tapos yung seller ang hirap na makontak pag may reklamo ka. Hindi maganda ang after sales service nila
I am about to send money to sir Mike at Nerd.. sana totoo po ang mga positive comments dito.Closed lang ang LBC ngayon.Napadala ko na sana.
cp no. of Sir Ang on Nerd is 09984074112 right? I will also post positive comments and appreciation once it is oKey also.
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