http://tinyurl.com/m53qpzj
or
http://members.olx.ph/index.php/view+feedbacks/id/1113004/tagaNerdHerd
Why can I no longer see the feedback score in olx.ph?
Below is their answer which I think does not take into consideration those who are Trustworthy sellers who already made a name in Sulit/ Olx.ph by way of gaining POSITIVE feedbacks from their clients.
Their answer: https://olxph.zendesk.com/hc/en-us/articles/204178194-Why-can-I-no-longer-see-the-feedback-score-
QOUTE:
"This is because we've removed our feedback feature. We have noticed that
some sellers abuse this feature to mislead serious buyers. We want to
protect these buyers so we’re putting the focus on the seller's ad
photos and description instead.
We have a lot of great items out there on OLX. Instead of relying on the feedback feature to determine whether buyers should buy an item or not, we encourage them to contact the seller personally to better get a feel of the seller’s profile."
END OF QOUTE
==================
My Answer:
Yes definitely it can be use to mislead serious buyers BUT it is ALSO a very good safeguard to serious buyers if only they know how to spot an authentic feedback. It is very simple. Just take a look at the accounts of the feedback posters- check their registration dates- if almost all of the feedback poster's accounts are new then most probably it is not legitimate. Call their numbers to verify. Check for other feedbacks with accounts who registered for a year or two..most probably it is a legitimate buyer who posted a positive feedback.
I use the word "most probably" because this is an online transaction and because of it's nature we cannot guarantee a 100 percent safety for buyers. There will ALWAYS be a risk factor. What we are aiming is to lessen the risk of being scammed by bogus sellers.
It is better to have a safeguard like the feedbacks than to take out this kind of feature altogether. How will buyer's check the authenticity of the seller? by the ad's photos and description? Well with due respect, that is very lame since anyone can take a good photo and create a good description.
Look at those gigantic advertising sites all over the world...they as well had the feedback feature as AN ADDED SECURITY FEATURE.
What OLX should do is to put up GUIDELINES for buyers on how to spot a FEEDBACK that is not legitimate. Give ALL the necessary Guidelines. Then leave it to the people if they follow the guidelines or not - it is the people's responsibility and accountability. By doing this OLX.ph is treating the people with respect by letting them THINK and DECIDE on their own.
For the future of OLX.PH
Taganerdherd
